CIRCLES IN ACTION: Virtual concierge support brings a global workplace strategy to life

The moment

Circles launched a Virtual Concierge and Errand Running Program, giving employees convenient access to personalized, reliable help with everyday tasks and requests.

Available 24/7, the program gives employees a helping hand with the things that compete for their time and attention outside of work — everything from dropping off donations, to picking up dry cleaning, to  finding a new oven to planning a honeymoon to Bali.

Circles support in action

Circles launched a Virtual Concierge and Errand Running Program as a direct extension of the company’s people and culture-led workplace strategy — one built around employee well-being and a hospitality-first mindset. Employees gained on-demand, personalized support that removed friction from their daily lives so they could show up focused, not frazzled.

Through the program, employees have access to:

• On-demand concierge support for personal errands and everyday requests
• Personalized help that feels personal and attentive, rather than transactional
• Responsive assistance backed by a 95% on-time fulfillment rate
• Convenient support that brings the company’s commitment to employee well-being into everyday life

13,000 employees supported

24/7 service availability

The human impact

• Makes personalized support available to employees across the U.S. and Puerto Rico
• Helps employees spend less time managing everyday tasks and more time on what matters to them
• Makes the company’s commitment to employee well-being something people can experience firsthand