Inside Circles: The impact of hospitality in the workplace

Stephanie-Ann Leslie, Regional Operations Director at Circles, explains that workplace hospitality teams manage a wide range of behind-the-scenes requests — from space coordination and visitor support to last-minute problem solving — that most leaders never realize are happening. By responding quickly to everyday needs, these teams eliminate small disruptions that would otherwise interrupt focus and slow productivity. The cumulative impact is significant: fewer obstacles, meaningful time savings and smoother workdays. She also highlights how hospitality shapes perception — demonstrating care, professionalism and operational excellence to employees, candidates, clients and visitors — ultimately strengthening employer brand and overall company reputation.