Circles UK & Ireland Invests in the Future with New Front of House Apprenticeship Programme
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Following our recognition as a Great Place to Work and our inclusion in the Best Workplaces for Development list, Circles UK & Ireland is proud to announce the latest step in our commitment to people: the launch of our new Front of House apprenticeship initiative.
This programme, delivered in partnership with LDN Apprenticeships, represents a strategic investment in "new-to-industry" talent. By creating a structured 15-month pathway, Circles is providing a gateway for individuals entering the corporate world, offering a unique first step into a professional career.
Building a Sustainable Talent Pipeline
The initiative is designed to bridge the gap between education and employment, offering Level 3 Business Administrator qualifications alongside hands-on experience across our London sites. Our first cohort of apprentices is already undergoing an immersive onboarding process, supported by our Training Manager and dedicated LDN coaches.
For Circles, this is about more than filling roles; it is about shaping the future of service excellence. Lisa Brooker, Training Manager for Circles, explained the strategic motivation behind the move:
“Our model is dynamic, mobile, and highly guest-focused. Apprenticeships offer us the opportunity to bring in eager talent and teach them the ‘Circles way’ from day one. It’s a cornerstone of our future talent strategy, ensuring we remain a forward-thinking, people-centred service provider.”
Innovation through Social Responsibility
As part of the Sodexo Group, this initiative reflects our shared values of social responsibility and inclusion. By offering accredited qualifications and a clear path to permanent roles, we are ensuring that every employee - regardless of their starting point - has the opportunity to thrive and grow within the organisation.
The presence of apprentices across our client sites reinforces Circles’ reputation for innovation. Our clients value this investment in the next generation, and our apprentices gain invaluable exposure to high-touch, proactive service environments that prepare them for long-term careers.
A Path to Leadership
Long-term success for this programme means more than just completion; it is about retention and progression. Our goal is to transition our apprentices into permanent Front of House Ambassador roles, creating a talent pipeline for future supervisory and management positions within Circles and the wider Sodexo Group. We look forward to seeing the positive impact this new generation of talent will have on the exceptional service we provide to our clients.
ENDS
About Circles
Circles, a Sodexo company, is a global leader in workplace hospitality and employee experience services. We partner with organisations around the world to create seamless, personalised experiences that elevate every moment of an employee’s and guest’s day—before, during, and after their time in the workplace.
Through our concierge, community management, and guest services, Circles helps companies foster connection, enhance productivity, and strengthen culture. With operations across North America, Europe, and Asia, Circles combines human touch with data-driven insight to make workplaces more engaging, efficient, and welcoming for everyone. Learn more at www.circles.com.
About Sodexo
UK and Ireland
In the UK and Ireland Sodexo employs around 30,000 people, and partners with public and private sector clients across many markets including business and industry; government and agencies: defence, schools and universities; sports and leisure; energy and resources, justice and healthcare.
Sodexo is a purposeful business, built on the principles of creating a better every day for its colleagues, the people it serves and the communities in which it operates.
Through its sustainable food services, hospitality, and the operational excellence delivered through comprehensive facilities management solutions, Sodexo is a leader in delivering valued experiences, serving the daily needs of millions of people every day.
Sodexo is the founding partner of the Sodexo Stop Hunger Foundation, a UK registered charity. Since 2005 the Foundation has been focused on empowering the most disadvantaged communities across the UK and Ireland to tackle the root causes of food insecurity and poverty. The Foundation supports a number of projects and organisations focused on improving skills, supporting mental health, mentoring, providing education opportunities and building financial literacy and confidence from an early age.
