Technology that powers

workplace hospitality

Workplace hospitality does not happen by chance. It must be activated, orchestrated and continuously improved. With the right technology and people behind it, every interaction works harder — and delivers more.

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Homme souriant bras croisés avec son équipe en entreprise

Integrated
components connect the ecosystem

Our proprietary technology connects the entire service ecosystem, supporting hospitality teams with the workflows, insights and operational structure needed to deliver consistent, high-quality experiences at scale.

Hospitality operating system (HOS)

The operating engine behind service delivery.

Annual consumer interactions

Concierge operating system (COS)

The employee-facing interaction layer designed with member engagement in mind.

Hours saved per request

Analytics

The insights layer that shows what is working and where to improve.

100%

End to end visibility across all platform data

Système Opérationnel d'Hospitalité (HOS)

The service

delivery engine

HOS permet de garantir une prestation de qualité sur l’ensemble des sites de nos clients. Il aide les équipes Circles à gérer les demandes, à suivre des standards de service précis, à intégrer les préférences des utilisateurs et à recueillir des retours en temps réel.

La plateforme suit les activités clés du lieu de travail (accueil des visiteurs, besoins liés aux espaces, usage des services et participation aux événements) pour fournir des insights clairs et actionnables.

En réunissant dans un même outil les opérations et les flux de service, HOS donne aux équipes les moyens d’offrir une hospitalité plus proactive, plus fluide et plus personnalisée.

Concierge operating system (COS)

The member

engagement layer

COS brings the experience to life for employees — a single destination to get help, make requests, access exclusive promotions and discounts and connect to the services and support they need, anytime and anywhere.

Designed to support both everyday needs and complex, multi-step requests, it enables faster responses, smoother coordination and more tailored recommendations. The result is a more connected and responsive experience for every member.

Analytics

Insights that

drive impact

Analytics connect everything. By bringing data together across the ecosystem, it provides clear, actionable insights that help teams understand what’s working, identify opportunities, improve performance in real time and continuously enhance the member experience.