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Turning Emotion into Engagement: Utilizing the power of emotion to connect customers to your brand
"Research shows that more than 70% of customer loyalty and spending decisions are based on emotional factors. Marketers that look beyond the transaction to focus on the softer side of the business relationship --- the emotional connection between the brand and the customer --- will drive customer engagement and gain a distinct competitive advantage. Making this emotional connection is what Concierge is all about.”

Creating an Engaged Workforce (Sodexo 2010)
“How do you create a workforce which is motivated, driven, committed and focused on the needs and wants of your customers?’ This challenge of getting the best from a workforce is now well understood and is called employee engagement. The examination of how best to engage employees is the purpose of this white paper.”

Motivating Employees on a Budget (Sodexo 2010)
“Keeping employees motivated and engaged is more important than ever during tough economic times. This white paper takes you through the dos and don’ts of incentivising on a budget - how to maintain morale and maximise the return on your investment.”

Better Tomorrow Plan - Sodexo Human Rights Policy

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