A Balancing Act at Millennium Pharmaceuticals
The Challenge
Around 10 years ago, Millennium Pharmaceuticals was still a smaller yet rapidly growing biotechnology firm. The company wanted to offer a competitive benefits package that would set them apart from their industry competitors and assist in their drive to attract top talent.
Circles' Solution
In order to enhance their employee benefits package, Millennium chose to implement Circles' Concierge service. The benefit was positioned as a key program to assist employees at all levels within the organization who share a common need for help in managing their work/life demands.
The Results
- Saving time has been cited as one of the largest benefits of Circles Concierge service. Years of employee survey data show that employees save an average of 2.64 hours per request.
- Melissa Hackel, Director of Finance, says, "I have used concierge since I joined Millennium seven years ago and find the biggest overall advantage to this service is the time it saves you in identifying resources for various personal needs."
- Millennium Pharmaceuticals initiated a campaign called "Simplify Work/Simplify Life Initiative" that offers benefits designed to give employees the flexibility and conveniences they need and want. After being an employee benefit for a little under a decade, Concierge has become a central element to the initiative.
1 Morgan Redwood
