Giving Employees Tools to Focus on Work

The Challenge

Employers experience a variety of challenges with their employee populations. Only about one-quarter of employees are engaged. Disengaged employees are absent, unproductive and dissatisfied overall. Costs of absenteeism can equate to as much as 9% of payroll a year.2 A core source of dissatisfaction is the availability and types of benefits. Almost half of employees would consider leaving their current company if they found a position in a company with better work-life benefits.3


Circles' Solution

Employers know that there is value in satisfying their employees. Companies that promote a good work-life balance can lift their earnings by 20%.4 By offering Circles Concierge as a benefit, employers give their workforce a tool to help manage the competing priorities of work and life. Circles' clients receive a cost effective and personalized service for their employees and their employees receive a service that enables them to focus on work while at work.


The Results

After Circles completes a request, Circles sends users a survey to gauge their satisfaction with the service and their employer as a result of the service. The following is an aggregation of 10 years of surveys given to companies in a wide range of industries (e.g., manufacturing, food services, financial services and healthcare) with an employee count of over 84,000.





1 Maritz Research, 2006
2 "The Total Financial Impact of Employee Absences," Mercer and Kronos, 2008
3 "Work-life balance key for employees," Employee Benefit News, May 7, 2009
4 "Work-Life Balance May Equal Earnings Boost," World at Work, 2009

Case Studies